FAQs

Frequently Asked Questions


Q: Why Should I Repair My Basement Water Problem?

A: The number one reason to repair your basement when you have a water problem is for your family’s health. Basements and crawl spaces are a breeding ground for toxic molds, bacterium, airborne parasites and bad odors. Heating systems such as forced hot air directly distribute air from the basement to locations throughout the house leading to health effects in children, family members with compromised immune systems and elderly people living in/or visiting your home. The second reason is structural integrity of the home. This is very important and wet basements and crawl spaces will compromise the structure by developing cracks which can lead to weakened foundation walls which can be susceptible to collapse or expensive structural issues. By conducting preventative maintenance, you are foregoing major problems down the road. More Info

Q: Why Should I Have a Hydro Pressure Relief System Installed?
A: If you can’t keep water out of your basement, you should install an interior French drain to intercept the water where it comes in. Professional installation crews will cut a channel around the perimeter of the basement floor, chip out the concrete, and install perforated pipe. The pipe then carries the water to a collection basin and sump pump sunk into the floor, and a sump pump sends it out to the yard or a storm drain. The channel is patched with a layer of concrete, except for a small gap at the edge to catch any water that dribbles down the wall. More Info

Q: What Precautions Can I Take to Prevent Potential Complications After My System is Installed?
A: Many contractors will install plastic sump pumps that can quickly break down or neglect to install a battery backup sump pump, making the basement vulnerable to flooding during power outages. Sump pumps should be installed with a battery backup system in a proper sump liner, composed of structural foam, in a 20 US gal (76 L) size or larger to prevent the sump from having too little water and turning on and off continuously.

Q: Will Installation of a Hydro Pressure Relief System Increase My Homes Resale Value?
A: While there isn’t a direct effect on the increased value of a home, a visibly wet or leaking basement can certainly impede on the sale or desired price.

Q: It’s Only Water, How Much Damage Could It Really Cause?
A: Dampness and musty house odors are only the beginning. Mildew can quickly damage furnishings. Everything from steel to cotton decays quickly in a damp environment. Bumper crops of mold and mildew may affect the health of individuals in the home, especially those with preexisting respiratory problems. Termites and other pests thrive in the moist dark spaces of a damp basement.

Q: What Are My Options For Resolving My Wet Basement?
A: There are three general approaches to resolving a wet basement problem: controlling surface water, sealing basement walls, and installing drain systems. Each has merit and the greatest preventative solution results by implementing all three approaches. Each approach is discussed below. More Info

Controlling Surface Water: Installation of a storm water management system to control ground water is beneficial in solving or preventing a host of other problems. However, while these measures alone usually substantially reduce wet basement problems, they cannot assure you a dry basement. Sealing Basement Walls: While controlling surface water is always a good thing to do, it won’t, as mentioned above, always solve your wet basement problem. You’ll often have to back up those efforts with additional measures, including sealing your basement walls. Installing drain systems: The most common wet basement remedy is a drain and pump system. However, this solution addresses the symptoms of wet basements rather than the causes. By implementing this approach the primary goal of a dry basement can be achieved with most certainty, which explains the method’s popularity with both contractors and consumers. More Info

Q: What Are the Differences Between Waterproofing Companies?
A: The most important factor is experience. An inexperienced waterproofing company can end up costing more over time. eBasement Waterproofing has had two generations, with over 25+ years of experience and thousands of successful completed projects. We offer a lifetime, transferable warranty, 24 hour emergency service and an innovative online platform. No other basement waterproofing company has put the power in the hands of the consumer like eBasement Waterproofing.

Q: Can Mold Cause Health Problems?
A: Molds are usually not a problem indoors, unless mold spores are in a wet or damp spot. Molds have the potential to cause health problems. Molds produce allergens (substances that can cause allergic reactions), irritants, and in some cases, potentially toxic substances (mycotoxins). Inhaling or touching mold or mold spores may cause allergic reactions in sensitive individuals. Allergic responses include hay fever-type symptoms, such as sneezing, runny nose, red eyes, and skin rash (dermatitis). Allergic reactions to mold are common. They can be immediate or delayed. Molds can also cause asthma attacks in people with asthma who are allergic to mold. In addition, mold exposure can irritate the eyes, skin, nose, throat, and lungs of both mold-allergic and non-allergic people. eBasement Waterproofing is certified in mold removal.

Q: Will Installing Only a Sump Pump Resolve My Water Issues?
A: Installing a sump pump is definitely a step in the right direction but unfortunately a sump pump alone cannot solve a basement or crawl space water problem.

Q: My Basement is Finished. Can I Still Waterproof It?
A: Yes, at eBasement Waterproofing, we have certified professionals that can solve the water problems in your home even if your basement is finished.

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